Free Estimates: 972-355-5100

Customer Service Policies

  • No residential contracts. If you are not happy with us, you should not be bound by a contract.
  • Payment for residential due upon completion of services. Payment for commercial is due within 15 days of billing.
  • 24 hour notice for temporary cancellation. If you are leaving town or need to cancel for any other reason please give us 24 hours notice. A $25 fee will be charged for late cancellation.
  • 100% satisfaction guarantee. If you are not satisfied we will return within 24 hours to correct the problem. These problems must be reported within 24 hours of cleaning. We do not however offer refunds if you correct the problem before we return.
  • Please secure your pets if they are a threat to our personnel. If our employee feels threatened by a pet, they will leave and you will be charged.
  • We work hard to attain good quality employees and clients. If you directly employ one of our employees, you will be charged a $1000 referral fee and you agree to pay said fee.
  • Safety of our employees is a high priority. If they do not feel comfortable, they will leave and you will be charged. Harassment of any kind will not be tolerated.
Proud member of the Flower Mound Chamber of Commerce Proud member of the Lewisville Chamber of Commerce
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Cox Cleaning provides professional house cleaning, maid services and office cleaning in: Flower Mound, Highland Village, Lewisville, Lantana, Coppell, Copper Canyon, Corinth, Double Oak, Hebron, Hickory Creek, Lake Dallas, Shady Shores, Denton and surrounding areas.